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FAQ

How long does shipping take?

How much is shipping cost to my country?

My item arrived damaged, what do I do?

How do I cancel an order/preorder?

I want to purchase an item, but it is out of stock, what do I do?

Do you offer payment plans?

Where is my order?

I received the invoice for shipping and it is more than I expected, what can I do?

How does the deposit work?

I want to return an order

Can I use my own shipping carrier?